Quick Answer
If your cordless drill is not operating correctly, first check that the battery is fully charged, securely fitted, and charging correctly. Most batteries have a built-in battery level indicator that allows you to check the remaining charge.
Tip: A battery that is not fully inserted or correctly charged is one of the most common causes of a cordless drill not starting.
Before You Start
Before checking the battery:
- Switch off the drill
- Remove the battery if it is installed
- Inspect the battery and contacts for any visible damage
Important: Only use the charger and battery supplied or recommended for your model.
How to Check Your Cordless Drill Battery
Follow these steps to confirm the battery is working correctly.
1. Check the battery charge
Ensure the battery has been fully charged.
Charging times vary depending on the model. Refer to your user manual for the recommended charging time.
2. Check the battery level
Most cordless drill batteries feature a battery level indicator.
- Press the battery test button on the front of the battery
- Check the indicator lights to see the remaining charge level
If the battery level is low, recharge it before use.
3. Check the battery is fully inserted
Install the battery into the drill until it locks into place.
When correctly fitted:
- The battery should slide in smoothly
- You should hear a distinct click when it locks
A battery that is not fully engaged may prevent the drill from operating.
4. Check the charger
While charging the battery:
- Ensure the charger is connected correctly
- Check that any charging indicators are operating as expected
- The battery should become slightly warm during charging, which is normal
If the battery does not charge or the charger shows no signs of operation, the charger or battery may require further inspection.
If the Battery Still Isn't Working
If you have completed the checks above and the drill still does not operate:
- Try another compatible battery if available
- Inspect the battery and charger for signs of damage
- Contact our customer service team via Live Chat or submit a support ticket for further assistance
Important Battery Tips
- Always use the correct battery and charger for your model
- Ensure the battery is fully locked into the drill before use
- Store batteries in a cool, dry place
- Recharge the battery before it becomes fully discharged where possible
- Keep the battery contacts clean and free from dirt or debris
Frequently Asked Questions
How do I know if my battery is charged?
Press the battery test button to view the battery level indicator. If the charge is low, recharge the battery before use.
Why won't my battery power the drill?
Check that it is fully charged and correctly inserted. You should hear a click when the battery locks into place.
Should the battery get warm while charging?
Yes. It is normal for the battery to become slightly warm during charging.
What should I do if the charger isn't working?
Check the power supply and charger connections. If the charger still does not function, contact our customer service team for further assistance.
Can I use a different charger?
No. Always use the charger supplied with, or recommended for, your cordless drill model to ensure safe charging and optimal performance.
